Frequently asked questions

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Why do I need travel insurance?

Travel insurance helps protect you from unforeseen expenses or disruptions to your trip, such as medical emergencies abroad, flight cancellations, lost baggage, or even trip interruptions due to unforeseen events.

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What does travel insurance cover?

Depending on the plan, travel insurance may cover:

  • Medical emergencies and hospitalisation
  • Trip cancellations or interruptions
  • Lost, stolen, or delayed baggage
  • Emergency medical evacuation
  • Travel delays
  • Accidental death and dismemberment 

Always review the policy details to understand the specific coverage.

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Does travel insurance cover pre-existing medical conditions?

Many travel insurance plans exclude pre-existing conditions, but some policies may offer cover if certain conditions are met, such as purchasing the insurance within a specified time after booking your trip. 

Check your policy for details.

Can I purchase travel insurance after booking my trip?

Yes, you can purchase travel insurance after booking your trip. 

However, it is highly recommended to buy it as soon as possible, especially if you want cover for trip cancellations or other pre-departure benefits.

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How much does travel insurance cost?

The cost of Travel Insurance is dependent on a number of factors including your age and
medical history. It will also depend on where you’re going and for how long, and whether you want single trip cover or an annual policy.

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Can you pay monthly?

No, payment is taken up front.

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What is the difference between single-trip and multi-trip insurance?

Single-trip insurance covers you for one specific trip.

Multi-trip insurance (annual travel insurance) covers multiple trips within a year, making it more cost-effective for frequent travelers..

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Is Annual travel insurance cheaper than Single Trip?

Not always, no. It depends on your circumstances, and you should also consider how many
trips you plan to take. We can guide you through this process and we’d always recommend getting a single trip quote if you have a holiday booked – we’ll show you the annual price alongside it.

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How do I choose the right travel insurance policy?

Consider factors like:

  • The destination and length of your trip
  • Your health and potential medical needs
  • The total cost of your trip
  • Activities you’ll be engaging in (e.g., adventure sports)
  • Whether you want coverage for trip cancellations or delays Always compare different plans and read the policy details carefully to ensure you’re getting the coverage that meets your needs.
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On annual couple / family policies can I travel solo?

Yes, if you buy an Annual Multi Trip policy all adults on the policy can travel independently. Terms vary for Children.

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Will my annual policy automatically renew?

No, we will write to you 21 days before your policy is due to expire, and you’ll need to call us
to run through a new quotation.

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I live outside the UK, can I still get insurance?

No, you must be a resident of the UK, Channel Islands or Isle of Man and trips must start and
end in the UK.

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If my travel agent cancels the holiday, am I covered for cancellation?

No, it would be the responsibility of your Travel Agent or tour operator to reimburse you or
offer an alternative holiday. Your Travel Insurance is there to protect you if you need to cancel the holiday, for example due to a change in medical circumstance means you can’t travel. Cancellation terms and limits vary by insurer and you should always check the wording.

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Does travel insurance cover adventure sports or extreme activities?

Not all travel insurance plans cover adventure or extreme sports like skiing, scuba diving, or mountain climbing. However, some plans offer optional add-ons to cover these activities. Be sure to check your policy if you plan to engage in high-risk activities.

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Does travel insurance cover non-refundable trip costs?

Yes, travel insurance can cover non-refundable expenses like airfare, hotel bookings, and prepaid tours if your trip is canceled for a covered reason (e.g., illness, weather events, etc.). 

Be sure to review your policy for a list of covered cancellation reasons.

Travel Insurance

This video provides an overview of how travel insurance may be able to help protect your holiday

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insureurtrip is trading name of Portal Broking Group Ltd , a limited company registered in England and Wales number 13943497 at Unit 1 Portal Business Park, Eaton Rd, Tarporley, Cheshire, CW6 9DL.

Portal Broking Group Limited is authorised and regulated by the financial conduct authority number 972761.

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